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Frequently Asked Questions (FAQ)

Find quick answers to common inquiries and learn more about our services and processes.
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Do I need to purchase coins to use the Cyfinex website?

No, Cyfinex is free to use and offers a variety of free content. However, for paid courses and webinars, you’ll need coins to make purchases or enroll.
When it comes to contacting other users, Cyfinex allows the first three individuals to obtain a user's contact details for free. After three people have accessed the same user’s contact details, Cyfinex will charge a small fee for any subsequent requests. This ensures fair and balanced usage of the platform's contact-sharing feature.

Can I switch between learner and master profiles on Cyfinex?

Yes, Cyfinex allows you to seamlessly switch between profiles! As a learner, you can upgrade to a master profile, and as a master, you can downgrade to a learner profile with just a single click. This feature ensures flexibility to suit your needs. You can find the profile-switching option conveniently located in the dashboard menu (top left corner).

What is the difference between the Project Module and the Job Module on Cyfinex?

The Project Module is designed for clients looking to hire freelancers for specific, short-term projects. It’s ideal for tasks that have a clear scope and timeline.
On the other hand, the Job Module focuses on traditional recruitment. This includes part-time, full-time, or contractual positions based on the hiring needs of a Boffin (company). It's suitable for roles requiring long-term commitments or ongoing work as part of an organization.
Both modules cater to different professional needs, providing flexibility for users on Cyfinex.

Can I use Euro or any other currency apart from INR and USD on Cyfinex?

Currently, Cyfinex supports transactions only in INR and USD. If you wish to use a different currency, you'll need to convert it to either INR or USD using a third-party service before making transactions on the platform.

Why is my profile not visible on the Masters page even though I have registered?

If your profile is not visible on the Masters page, it might be because your profile is not 100% complete. Ensure that you have filled out all the required details, including your skills, qualifications, and other necessary information. Only fully completed profiles are displayed on the Masters page to maintain the quality and credibility of the platform.

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